Social Media Account Alert – Fraudulent social media account related to Airstar Bank Limited

The Hong Kong Monetary Authority (HKMA) has issued an alert to the public regarding a fraudulent social media account associated with Airstar Bank Limited. The HKMA has advised that Airstar Bank has released a press statement on this matter, which is available on the HKMA’s website. The HKMA has also taken the opportunity to remind the public that legitimate banks will never send SMS or email messages with embedded links directing customers to the bank’s website to conduct transactions. Furthermore, banks will never ask customers to provide sensitive personal information, such as login passwords or One-Time Passwords, via phone, email, or SMS. The HKMA urges anyone who has provided personal information or conducted financial transactions through the fraudulent social media account to contact Airstar Bank using the information in their press release and to report the incident to the Hong Kong Police Force. Resources: https://www.hkma.gov.hk/eng/news-and-media/press-releases/2024/05/20240531-3/